Contact Us

Service & Support

Press Area

Privacy Policy

POLICY ON THE PROCESSING OF PERSONAL DATA CARRIED OUT IN THE CONTEXT OF NAVIGATION AND USE OF CONTENTS OF THE WEBSITE PURSUANT TO ART 13 REG. EU 679/16. 

Dear User, 

pursuant to Reg. EU 679/16 this page describes the methods of processing personal data of users who visit the Data Controller’s website, accessible at the following addresses: https://www.helgi-europe.com , helgi.link, helgieurope.com, helgi-products.com, helgi-solutions.com 

This information does not concern other sites or pages or online services accessible through hypertext links, that may be published on the site but refer to resources outside the domain of the Data Controller. Following the consultation of the site listed above, data relating to identified or identifiable natural persons may be processed. 

 

The Data Controller is HLG INTERNATIONAL SRL with registered headquarters in via Artigiani 29/31, Cap 29020 Vigolzone (PC), tel. 0523076502, fax 0523870089, e-mail: info@hlg.international  

pec: info@pec.hlg.international, C.F./P. Iva 01765520331, Iscr. Reg. Imprese Piacenza 01765520331, C.C.I.A. REA N. 189670, COD. ID CEE IT01765520331  

The Data Protection Officer is Lawyer Rossella Calicchio, e-mail: rossella.calicchio@ligra.it, pec: rossella.calicchio@ordineavvocatipc.it 

 

This website was developed by LIGRA DS S.R.L., subject to management and coordination by the member LGC HOLDING S.R.L., Registered, administrative and operational headquarters in Via Artigiani 29/31, Cap 29020 Vigolzone (PC), Tel. 0039 0523872014, Telefax 0039 0523870089, E-mail: info@ligra.it, pec: ligrads@pec.ligra.it, C.F./P.IVA 01765530330, COD ID CEE IT01765530330, Iscr. Reg. Imprese di Piacenza. N 01765530330, CCIA REA N. 18967. 

 

The Data Protection Officer is lawyer Rossella Calicchio, e-mail: rossella.calicchio@ligra.it, pec: rossella.calicchio@ordineavvocatipc.it 

This site is internally developed by the Data Controller through its authorized personnel for the processing of personal data. 

 

  1. WHAT PROCESSING DOES THE WEBSITE PROVIDE? 
  1. Browsing data.    

The computer systems and software procedures responsible for the operation of this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. 

This category of data includes the IP addresses, date and time of the request to the server, URL visited, browser and operating system used, the device used, the numeric code that indicates the response status of the server (successful, error etc.), the logs of the download activities of the explanatory material contained in the site. 

The http redirect does not generate personal data accessible or negotiable by the Data Controller. 

The legal basis is the legitimate interest of the Data Controller pursuant to art 6.I let. F) of Reg. EU 679/16 and therefore the user’s consent is not required. 

B.1. Sending of communications to the e-mail accounts indicated on the website. 

The sending of text messages to the e-mail accounts on the site involves the acquisition of the contact data of the sender, as well as any personal data communicated by the Data Subject necessary to comply with the request, including, where appropriate, in the form of an annex. The legal basis of the processing is the fulfilment of contractual obligations pursuant to art 6.I lett. b) of Reg. EU 679/16.  

B.2. Sending of requests for assistance and support via contact form. 

During navigation, the user can contact the Data Controller using the appropriate contact form on the site to request assistance and support regarding the products purchased. The Data Controller will take charge and verify the request. The legal basis of the processing is constituted by the fulfilment of contractual obligations pursuant to art 6.I lett. b) del Reg. Ue 679/16. 

B.3. Subscription to the newsletter service. 

During navigation the user can choose whether to subscribe to the newsletter service containing information on commercial initiatives, offers, discounts and promotions. The subscription is optional. The legal basis of the processing is the consent freely expressed by the Data Subject pursuant to art 6.I lett.a). The consent is always freely revocable by clicking on the link in the newsletter. The withdrawal of consent does not affect the lawfulness of the processing based on the previously expressed consent. 

 

C. Fulfilment of legal obligations.  

The Data Controller will process your personal data in order to comply with obligations imposed by the laws and regulations in force such as, for example, making data available to the Public Authority in case of accesses, investigations and inspections. The legal basis of the treatment is constituted by the fulfilment of legal obligations pursuant to art 6.I let. c) Reg. UE 679/16. 

 
The legal basis of the treatment is constituted by the legitimate interest of the Data Controller pursuant to art 6.I lett. f) Reg. UE 679/16. 

 

D. Investigation and defense of legitimate rights and interests of the Data Controller. 

  

The Data Controller will manage the relationship with the Data Subject ensuring maximum correctness and availability and will take all precautions to avoid disputes. In the event of disputes, the Data Controller may, if necessary, process your personal data in order to ascertain or defend its own subjective legal positions during judicial or pre-litigation proceedings. 

The legal basis of the treatment is constituted by the legitimate interest of the Data Controller pursuant to art 6.I lett. f) Reg. UE 679/16. 

 

  1. WHAT DATA WILL YOU PROCESS? WHERE DID YOU GET MY DATA? 

All processing processes described will involve data generated by navigation or transmitted by the user at the time of sending requests or as a result of the exchange of correspondence possibly generated. The Data Controller will process the user’s identification and contact data. The user is requested not to enter any sensitive data or data other than those required. 

 

  1. FOR WHAT PURPOSES WILL YOU PROCESS MY DATA? 

 

  1. Browsing data.

Browsing data, necessary for the use of web services, are processed for the purpose of: 

  • obtaining statistical information on the use of services (most visited pages, number of visitors by time or day, geographical area of origin, etc.); 
  • checking the correct functioning of the services offered. 

 B.1. Sending of communications to email accounts indicated on the website.  

The data will be processed by the Data Controller to check the request of the Data Subject. 

B.2. Sending of requests of assistance and support via website form.  

The data will be processed by the Data Controller to check the request of the Data Subject.  

B.3. Subscription to the newsletter service. 

The data will be processed in order to send newsletters. 

C. Fulfilment of legal obligations. 
   

The Data Controller will process personal data of the Data Subject in order to comply with legal obligations.   

  1. Investigation and defense of legitimate rights and interests of the Data Controller. 

The Data Controller will process the Data Subject’s data in order to establish and protect its own subjective legal positions. 

  1. HOW WILL YOU PROCESS MY DATA? TO WHOM WILL YOU COMMUNICATE MY DATA?
  2. Browsing data.

The browsing logs are saved on virtual private servers, property of Xnoova, housed within the European Union, property of  Xnoova, in co-location by Armada, di Mascio Fabio – Via Sesto Giulio Frontino n. 3, 86079 Venafro (IS) Tel. 06 452216038 Fax 06 89280222, C. F. MSCFBA72D06L725A. P. Iva 00873530943, REA IS-38469, tel. 06 452216038, fax 0689280222, http://www.hostingperte.it, formally appointed as Data Controller.  

Browsing data are accessible only to the Data Controller, to the developer of the site to carry out service and maintenance activities. 
Browsing data are not transferred by the Data Controller outside the territory of the European Union and are not subject to automated decision-making processes including profiling. 

  1. Data communicated by the user.

B.1. Sending of communications to the email accounts indicated on the website. 

B.2. Sending of requests via assistance and support form. 

The personal data included in the requests via contact form or email are saved on Microsoft servers and seen and managed by LOGIS’ employees.  
Employees of LOGIS S.R.L., registered headquarters in via Farnesiana 9, 29122, Piacenza (PC), tel. 3383656374, e-mail: info@logisonline.net, pec:info@pec.logisonline.net, C.F./P.IVA 01666170335, COD ID CEE IT0166617033, Iscr. Reg. Imprese di Piacenza 01666170335, C.C.I.A. REA N. PC-181780, carry out assistance and have been appointed as persons authorized to process personal data,  Logis company has been appointed as external responsible of the data processing, pursuant to art 28 GDPR. 

The data of the form will be processed by authorized personnel and may be communicated to the companies of the group to verify the user’s requests. 

All data subject to processing may be made available to the Public Authority in case of investigations and inspections. 

The Data Controller may communicate the Data Subject’s data to legal advisers, lawyers and experts if such communication is necessary to establish or defend a right in court or in the context of out-of-court proceedings. 

The newsletter service is powered by the platform Mailchimp, property of The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA. The employees of PS Company S.r.l. have access to the management interface of the newsletter and to carry out assistance and support activities. 

The personal data involved in this processing are transferred to the USA. Mailchimp ensures an adequate level of protection by undertaking to take the security measures described in this Data Processing Addendum found on https://mailchimp.com/legal/data-processing-addendum/ 

The data of the newsletter are stored on the ERP provided by Zucchetti SPA, formally appointed as Data Controller, LOGIS’ employees formally authorized formalmente autorizzato proceed to insertion. 

The data may be made available to the Public Authority in case of investigations and inspections. 

The Data Controller may communicate the Data Subject’s data to legal advisers, lawyers and experts if such communication is necessary to establish or defend a right in court or in the context of out-of-court proceedings. 

 

  1. HOW LONG WILL YOU KEEP MY DATA?
  2. Browsing data.

The navigation data are kept for 30 days from the date of creation of the log. They are subject to any extension of the storage time resulting from requests from the Judicial Authority. 

  1. Data voluntarily communicated by the user.

B.1. Sending of communications to the email accounts indicated on the website. 

B.2. Sending of requests of assistance and support via website form. 

The data communicated by the Data Subject are kept for 24 months from the date of its receipt.  

B.3. Subscription to the newsletter service. The personal data necessary to send newsletter will be kept for 24 months from the date of the consent 

 

C. Fulfilment of legal obligations. 
  

The billing data will be stored for 10 years from the processing of the billing. 

 

  1. Investigation and defense of legitimate rights and interests of the Data Controller.

The data of any litigation will be kept for 10 years from the conclusion of the out-of-court or judicial proceedings. 

  1. COOKIE POLICY.

5.1. WHAT COOKIES ARE 

Cookies are small text files that the sites visited by users send to their terminals where they are stored and then transmitted to the same sites on the next visit. A cookie does not retransmit any other data stored on the user’s hard drive, nor does it retransmit viruses or communicate email addresses. Cookies are used for different purposes: execution of computer authentication, monitoring of sessions, storage of information on specific configurations regarding users accessing the server, storage of preferences, etc. 

 

5.2 TYPES OF COOKIES 

Cookies are divided into first-party cookies and third-party cookies. The first-party cookies are sent by the site itself and are used to allow the site to remember the user’s data and preferences. 

Third-party cookies are cookies set by sites other than the one you are visiting. 

Cookies also differ according to their function. 

 

  1. TECHNICAL COOKIES

Technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communications network, or to the extent strictly necessary to the provider of an information society service explicitly requested by the subscriber or user to provide that service”.  

These are cookies used to perform navigation or to provide a service requested by the user. They are not used for any other purpose and are normally installed by the website Data Controller. They can be further divided in the following categories. 

Browsing or session cookies: they guarantee the normal navigation and use of the website (they are necessary for the proper functioning of the site, for example, they allow you to remember the user logged in during subsequent accesses to the reserved area). 

Functional cookies: they allow the user to navigate according to a series of selected criteria (for example, the cookie reminds the second access that a certain language has been preset). 

For the installation of technical cookies the consent of the user is not required. 

 

This website includes the following technical cookies. 

 
 
 

 

Switch The Language